Terms of Service

1. Acceptance of Terms

By accessing and using the AI Home Security website and its services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services.

2. Services Offered

AI Home Security provides intelligent home security solutions, including AI-powered CCTV analysis, facial recognition, vehicle recognition, smart home automation integration (e.g., Home Assistant), and system upgrades. Our services are primarily based on localised AI processing using hardware like the Google Coral TPU.

3. Consultation and Pricing

We offer a House Assessment Consultation to evaluate your needs and existing infrastructure. This consultation is a charged service, and its fee will be communicated to you prior to scheduling.

Pricing for our AI security solutions and installation services will be provided in a formal quotation after a thorough assessment of your specific requirements.

4. User Responsibilities

• You agree to provide accurate and complete information when using our contact forms or engaging for services.
• You are responsible for maintaining the security of your premises and ensuring legal compliance for the installation and use of surveillance equipment.
• You must comply with all applicable local, provincial, and national laws regarding privacy, surveillance, and data protection when using our systems.
• You agree not to use our services for any unlawful or prohibited activities.

5. Intellectual Property

All content on this website, including text, graphics, logos, SVG illustrations, and software, is the property of AI Home Security or its licensors and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

6. Disclaimers and Limitation of Liability

• Service "As Is": Our services are provided "as is" and "as available" without any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
• No Guarantee of Prevention: While our systems are designed for proactive crime prevention and enhanced security, we do not guarantee that incidents, theft, or damage will never occur. Our systems are tools to assist in security, not infallible prevention mechanisms.
• Local Processing: We are not responsible for the privacy or security practices of third-party devices or services that you integrate with our local AI solution if not part of our direct offering or recommendation.
• Limitation of Liability: To the fullest extent permitted by law, AI Home Security shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services.

7. Indemnification

You agree to indemnify and hold harmless AI Home Security, its affiliates, officers, agents, and employees from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the services or your violation of these Terms.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide reasonable notice of any material changes. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.

10. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: enquire@aihomesecurity.co.za

Phone: +27 12 811 0065

Address: 54 C Mercury Road Bashewa Gauteng South Africa

Last updated: June 04, 2025